Runjin has always advocated the concept of winning with service, serving attentively, and sincerely, establishing a national 24-hour and 48-hour door-to-door service mechanism and a complete domestic and foreign after-sales service network.
JAnd take the lead in the industry to implement the Internet of Things, online technical services, and implement life-long technical support and life-long software free upgrade services.
The machine is tested for continuous motion 72 hours before leaving the factory to ensure its stability.
The product implements a quality warranty policy, one-year warranty, and lifetime technical support. If users have any feedback about product problems, communicate and solve them in time, and provide on-site service.
Product quality feedback in Jiangsu, Zhejiang and Shanghai areas will be responded immediately and on-site service within 24 hours.
Product quality feedback from other provinces and cities in China (except Xinjiang and Tibet), respond immediately and provide 48-hour door-to-door service.
If the user is not satisfied with the quality and attitude of the service provided by the after-sales service, he can refuse to sign the service report (company accounting and rectification).